Banco Mercantil Santa Cruz

Banco Mercantil Santa Cruz S.A. is the largest bank in Bolivia.

Its parent company is Grupo Mercantil Santa Cruz (Grupo MSC), which also owns SAFI Mercantil Santa Cruz, a mutual fund company; Mercantil Santa Cruz Agencia de Bolsa (MIBSA), an investment bank; Universal Brokers S.A. (UNIBROSA), an insurance broker; Warrant Mercantil Santa Cruz S.A. (WAMSA), a bonded warehouse; and the Ritz Apart Hotel in La Paz.

The headquarters of Banco Mercantil Santa Cruz are in La Paz, at the corner of Calle Ayacucho and Calle Mercado.

On May 16, 2011, Banco Mercantil Santa Cruz became the first bank in Bolivia to have more than 1 billion US dollars in its loan portfolio.


Banco Mercantil Santa Cruz provides services for individuals and for businesses.

Individuals may have savings, checking, time deposit and investment accounts, as well as credit and debit cards.

The bank offers personal mortgages, home improvement loans, car loans, loans for purchasing consumer goods, and debt consolidation loans.

Home loans, car loans and debt consolidation loans can be provided in bolivianos or US dollars, while loans for consumer goods are offered only in bolivianos.

Banco Mercantil Santa Cruz also offers individuals safe deposit boxes, a foreign exchange service, foreign checks and foreign bank transfers.

Personal home insurance, credit card and debit insurance, and insurance in case of robbery or assault are also available.

Businesses my have checking accounts and credit cards.

The bank provides businesses with capital loans.

Means of accessing services include:

  • In branch
  • By telephone
  • Via the internet
  • By cell phone - using SME, JAVA or mobile internet
  • Via ATM

ATMs can be used for paying utility bills.

There are branches in La Paz, Santa Cruz and Cochabamba that have drive through windows.


Banco Mercantil Santo Cruz was originally a Bolivian bank known as Banco Mercantil, which was founded on December 11, 1905.

In April 2006, Banco Mercantil purchased Banco Santo Cruz S.A., which was previously part of Spain’s Santander Group, and became Banco Mercantile Santa Cruz S.A.